Universal Creative

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Universal Creative
Company typeDivision
IndustryEngineering, architecture, design
Founded1968; 56 years ago (1968)
HeadquartersOrlando, Florida
Key people
Molly Murphy, President
ProductsTheme parks, resorts, attractions
ParentUniversal Destinations & Experiences

Universal Creative is the division of Universal Destinations & Experiences responsible for designing, developing, engineering and producing themed attractions, rides, and resorts. Headquartered in Orlando, Florida the company operates at Universal Parks & Resorts locations around the world in the United States, Singapore, Japan and China.[1]

Universal Creative often collaborates with entertainment design companies, such as Forrec, THG Creative, and P+A Projects. [2][3][4] Its divisions include master planning, creative development, design, engineering, project management, and research and development. The Universal Creative team includes artists, architects, engineers, designers, producers, builders, and writers.

History[edit]

In December 1958, MCA Inc. purchased the Universal City Studio Lot in California. After MCA and Universal merged in 1962, MCA-Universal expanded into recreation.[5] In 1964, MCA-Universal officially opened Universal Studios Hollywood.[6] As the park grew, Universal Creative was founded in 1968 under the name MCA Planning and Development as part of MCA-Universal's recreation division.[7]

Universal Creative continued to operate through 1996 as MCA Planning and Development, opening Universal Studios Florida in 1990 and creating attractions such as Jaws and E.T. Adventure.[6] In 1996 MCA was sold to Seagram, which changed the company name to Universal Studios, Inc. In 1997, MCA Planning and Development was renamed Universal Creative. Two years later Universal Creative opened Islands of Adventure at Universal Orlando Resort.

The company moved to Universal Orlando Resort in 2001, the same year it opened Universal Studios Japan.[7] In 2011, Comcast purchased NBCUniversal, incorporating Universal Parks & Resorts and Universal Creative into its portfolio.[8] Universal Studios Singapore, a joint venture with Resorts World Sentosa on Sentosa Island, was opened by Universal Creative in the same year. The company opened the world's first "Water Theme Park" in 2017 with the opening of Universal's Volcano Bay. In 2021, Universal opened Universal Beijing Resort, which was the first ever theme park to achieve a LEED Certification. The company's latest project is Universal Epic Universe, which will become the fourth park at the Universal Orlando Resort. Universal Creative has offices in Hollywood, Orlando, Osaka, and Beijing.[9]

Executive leadership[edit]

As of December 13, 2022, several individuals have retired from Universal Creative as part of an NBC-wide retirement initiative.[10]

  • Molly Murphy: President, Universal Creative Universal Destinations & Experiences[11]
  • Modesto Alcala: Senior Vice President, Global Restaurant Development[12]
  • Steve Blum: Senior Vice President, Ride Safety & Engineering[13]
  • Brian Robinson: Executive Vice President, Chief Creative Officer[14]
  • Eric Parr: Senior Vice President of Creative Studio[14]
  • Russ Dagon: Senior Vice President, Resort Development[15]
  • Gene Dobrzyn: Senior Vice President, Project Management Office[16]
  • Brawner Greer: Senior Vice President, Legal Affairs[17]
  • Charlie Gundacker: Senior Vice President, Executive Project Director[18]
  • Caryl Lucarelli: Senior Vice President, Human Resources, Universal Creative, and International[19]
  • Daniel Memis: Senior Vice President, Chief Financial Officer[20]

Notable projects[edit]

Attractions[edit]

Volcano Bay's 200 ft. tall "Krakatau" volcano.

Universal Volcano Bay[edit]

Volcano Bay is Universal's first attempt at developing a water park. This project, the third park at Universal Orlando Resort , replaced Wet 'n Wild Orlando in 2017. At the center of the park is "Krakatau", a 200-foot-tall (61 m) volcano. Its slides include water coasters, capsule plunge slides, and slides that drop riders four feet above the pool below. Similarly to Disney's MagicBands, Volcano Bay uses TapuTapu wristband technology, which was later used in the Super Nintendo World areas.[21]

Jurassic World VelociCoaster[edit]

VelociCoaster is said to be Florida's fastest, tallest, and most intense launch coaster, traveling at speeds up to 70 miles per hour (110 km/h) and reaching a maximum height of 155 feet (47 m).[22] VelociCoaster features two high-speed launches powered by linear synchronous motors, a top hat, four inversions, and an over-water heartline roll.

Super Nintendo World[edit]

Universal Studios Japan contains the world's first Super Nintendo World area. This area contains dozens of interactive elements, as well as two rides that let guests experience the world of the Super Mario franchise. Universal Creative worked closely with Nintendo, including Shigeru Miyamoto, to create the area. The rides in this land include Mario Kart: Koopa's Challenge, an interactive dark ride with augmented reality based on the Mario Kart spin-off franchise. Super Nintendo World uses "Power-Up Bands" that allow guests to interact with certain elements in the land, such as the "Power-Up Band Key Challenges," and track high-scores through the official Universal Studios Japan smartphone application.

Hagrid's Magical Creatures Motorbike Adventure[edit]

Universal Creative's Hagrid's Magical Creatures Motorbike Adventure has 7 launches, more than most coasters, and contains the longest coaster track in Florida, measuring approximately a mile in length. The ride has a free-fall vertical drop of 17 feet (5.2 m), and it catapults guests 65 feet (20 m) in the air at more than a 70-degree angle before immediately dropping them back down in one movement. The construction of this attraction also included planting a forest of 1,200 trees.[23]

Hagrid's Magical Creatures Motorbike Adventure won the Thea Award from the Themed Entertainment Association for outstanding achievement, the Best New Roller Coaster Award from Theme Park Insider, and was named "best new attraction installation of 2019" from the 2019 Golden Ticket Awards.[24][25][26]

Transformers: The Ride - 3D[edit]

Universal Creative, in partnership with Oceaneering International and Industrial Light & Magic, created Transformers: The Ride - 3D at Universal Studios Singapore, Universal Studios Hollywood, and Universal Orlando Resort. The attraction blends computer-generated imagery with reality using 14 screens and physical props.[27] Universal Creative opened this attraction in Singapore in 2011 and Hollywood in 2012, followed by Orlando in 2013. Due to space constraints, the Orlando ride was placed on two stories.[28] Transformers: The Ride - 3D has won numerous awards, including the Thea Award for outstanding achievement, the International 3D Society Lumiere Award, and was named "best new attraction" from Theme Park Insider.[29]

The Amazing Adventures of Spider-Man[edit]

Universal Creative's The Amazing Adventures of Spider-Man is a dark ride using advanced audio, with the sound accurate to 15 of a video frame.[30] Universal Creative partnered with Oceaneering International to create a 12-passenger motion-base simulator pod capable of six degrees of freedom (heave, sway, surge, yaw, pitch, and roll) and 360-degree rotation (achieved with a ring and pinion gear system), all contained in an angled shell to direct riders' view. Universal Creative's Phil Hettema and William Mason received inventor credits on the ride system patent, known as the SCOOP.[30]

Universal Creative employees Scott Trowbridge and Thierry Coup storyboarded a scene-by-scene breakdown of the ride that would be projected onto thirteen 30-foot-tall projection screens integrated with physical sets. Since guests would be moving toward, away from, or past these 3D screens, animators had to consider the perspective shift that viewers would actually encounter if these really. They developed a new process they called "squinching", used to account for a viewer's moving sightline and distorting the animation to match.[30]

Created for the Islands of Adventure theme park that opened on May 28, 1999, The Amazing Adventures of Spider-Man won Amusement Today's Golden Ticket Award for Best Dark Ride for twelve consecutive years from 1999 through to 2010. In 2000, the ride won a Thea Award from the Themed Entertainment Association for outstanding themed entertainment and experience design. It has also won numerous public-voted Theme Park Insider Awards and Screamscape Ultimate Awards. The ride has been duplicated at Universal Studios Japan, which opened in January 2004.

Harry Potter and the Forbidden Journey[edit]

The Wizarding World of Harry Potter - Hogsmeade (Islands of Adventure)'s 200 ft. tall "Hogwarts Castle" facade.

Harry Potter and the Forbidden Journey opened in June 2010 as part of The Wizarding World of Harry Potter - Hogsmeade at Islands of Adventure. It features robotic arms as a ride vehicle which are mounted on a track, to travel through the attraction while performing their movements in synchronization with the ride's show elements (animated props, projection surfaces, and so on).[31] In Amusement Today's annual Golden Ticket Awards, Harry Potter and the Forbidden Journey debuted as the best new ride of 2010. It won the Best Dark Ride category for five consecutive years from 2011 to 2015.[31] Due to the popularity of the ride, it was duplicated at Universal Studios Japan (which opened on July 18, 2014) and Universal Studios Hollywood (which opened on April 7, 2016).

Resorts[edit]

The Universal Creative Resort Development team designs and develops resort, hotel, restaurant, and retail experiences for Universal Parks & Resorts. Universal Orlando Resort's long-standing partnership with Loews Hotels led to the development of Loews Portofino Bay Hotel, Hard Rock Hotel, Loews Royal Pacific Resort, Cabana Bay Beach Resort, Loews Sapphire Falls Resort, Universal's Aventura Hotel, Universal's Endless Summer Resort – Surfside, and Universal's Endless Summer Resort – Dockside.[32] Universal Creative's other resorts include The Universal Studios Grand Hotel and the NUO Resort Hotel – Universal Beijing Resort at Universal Beijing Resort.[33]

Restaurants[edit]

The Toothsome Chocolate Emporium and Savory Feast Kitchen at Universal CityWalk Beijing

Universal Creative designs and develops the restaurants inside Universal's theme parks, as well as their Universal CityWalk shopping and restaurant areas. Restaurants within the parks include Mythos Restaurant, The Leaky Cauldron, and The Three Broomsticks at Universal Orlando Resort.[34][35] Restaurants in Universal CityWalk Orlando include The Cowfish, Vivo Italian Kitchen, Toothsome Chocolate Emporium, and Savory Feast Kitchen. Other restaurants shared between several Universal CityWalk areas include Jimmy Buffett's Margaritaville, Bubba Gump, and Voodoo Doughnut.[36]

All projects[edit]

Current projects[edit]

Universal Creative is in the process of developing Epic Universe, the fourth park to be added to the Universal Orlando Resort portfolio, which was announced in August 2019. It will feature an entertainment center, hotels, shops, restaurants and more. It is expected to be located within a larger 750-acre site that will nearly double Universal's total available acreage in Central Florida. The park is set to open in 2025.

On January 11, 2023, Universal announced two projects: Universal Kids Resort, a "new concept"-styled theme park geared towards families with children in Frisco, Texas, and Universal Horror Unleashed, a "horror-experience" in Las Vegas, Nevada.[37][38]

On December 19, 2023, Universal confirmed it had "acquired land" near Bedford, UK and is "at the early stages of exploring its feasibility for a potential park and resort at this site".[39][40]

Project Park/Resort Opening Date
DreamWorks Land Universal Studios Florida Summer 2024[41][42]
Minion Land Universal Studios Singapore 2024[43][44]
Super Nintendo World 2025
Universal Horror Unleashed Area15[45]
Unnamed second theme park Universal Beijing Resort[46]
Universal Epic Universe[47] Universal Orlando
Universal Kids Resort 2026
Unnamed Fast & Furious-themed roller coaster Universal Studios Hollywood[48][49][50] TBA
Universal Studios Great Britain[51]

Past projects[edit]

Patents[edit]

Universal Creative files numerous patents for new technologies with the United States Patent and Trademark Office. In 2019, Universal Creative filed 43 patents.[52] Some notable patents include the SCOOP ride vehicle designed for The Amazing Adventures of Spider-Man in Universal Orlando Resort, interactive wand technology for the Wizarding World of Harry Potter, and moving portraits for the queue of Harry Potter and the Forbidden Journey.[53][54] "We actually had to create the technology which was used to make those portraits look like moving paintings," said Thierry Coup, Senior Vice President of Universal Creative's Creative Studio. "There's a whole portfolio of patents that Universal filed just with the creation of this attraction."[55]

Awards[edit]

Thea Awards[edit]

Award Year(s) Received Project Park/Resort
Paragon Award 2015 The Wizarding World of Harry Potter[56] Universal Studios Florida
Diagon Alley
Hogwarts Express
Diagon Alley Retail/Dining
Award for Outstanding Achievement 1996 Waterworld: A Live Sea War Spectacular Universal Studios Hollywood
1997 Terminator 2: 3D: The Battle Across Time Universal Studios Florida
2000 FiestAventura Universal Studios Port Aventura
The Amazing Adventures of Spider-Man Islands of Adventure
2001 Men in Black: Alien Attack Universal Studios Florida
2002 Animal Celebration Universal Studios Japan
2002 Templo del Fuego Universal Studios Port Aventura
2005 Revenge of the Mummy Universal Studios Florida
2006 Fear Factor Live Universal Studios Florida
2008 Peter Pan's Neverland Universal Studios Japan
2009 The Simpsons Ride Universal Studios Florida
2009 Universal Studios Hollywood
2010 Disaster! Universal Studios Florida
2011 The Wizarding World of Harry Potter Islands of Adventure
Harry Potter and the Forbidden Journey Islands of Adventure
2012 Space Fantasy The Ride Universal Studios Japan
2013 Transformers: The Ride 3D Universal Studios Hollywood
Universal Studios Singapore
2014 The Song of An Angel Universal Studios Japan
2015 Harry Potter & The Escape from Gringotts Universal Studios Florida
2017 Springfield (Themed Food & Beverage Experience) Universal Studios Hollywood
2018 Universal's Volcano Bay Universal Orlando Resort
2019 Universal Spectacle Night Parade – The Best of Hollywood[57] Universal Studios Japan
2020 Hagrid's Magical Creatures Motorbike Adventure Universal Studios Florida
2021 Super Nintendo World Universal Studios Japan
The Bourne Stuntacular Universal Studios Florida
2022 Universal Beijing Resort Universal Beijing Resort
Untrainable Universal Beijing Resort
Jurassic World Adventure Universal Beijing Resort
Award for Technical Excellence 2015 Interactive Wands Universal Studios Florida
Classic Award 2002 Universal Studio's Tram Tour Universal Studios Hollywood
2017 WaterWorld: A Live Sea War Spectacular Universal Studios Hollywood

The Golden Ticket Awards presented by Amusement Today[58][edit]

Award Year(s) Received Project Park/Resort Notes
Best Indoor Attraction 1998 Back to the Future: The Ride Universal Studios Florida
Best Simulated Interactive Ride
Best Dark Ride 1999 - 2010 The Amazing Adventures of Spider-Man Islands of Adventure
2011 - 2015 Harry Potter and the Forbidden Journey Islands of Adventure
Best Water Ride 2001 - 2002, 2004, 2006 - 2014 Dudley Do-Right's Ripsaw Falls Islands of Adventure
Best Indoor Coaster 2008 - 2019 Revenge of the Mummy Universal Studios Florida In 2019, Amusement Today retired the category of Best Indoor Coaster as Revenge of the Mummy had won it every year since 2008. As well as retiring the category, Amusement Today presented Revenge of the Mummy with the Legend's Award.[59]
Best New Attraction 2010 Harry Potter and the Forbidden Journey Islands of Adventure
2019 Hagrid's Magical Creatures Motorbike Adventure Islands of Adventure
2020/2021 Jurassic World VelociCoaster Islands of Adventure
Golden Ticket Awards Legend 2019 Revenge of the Mummy Universal Studios Florida

Theme Park Insider Awards[60][edit]

Award Year(s) Received Project Park/Resort
Best Theme Park 2002 - 2004, 2010 - 2011. 2020 - 2022 Islands of Adventure Islands of Adventure
Best Attraction 2002 - 2005 The Amazing Adventures of Spider-Man Islands of Adventure
Best Roller Coaster 2003 - 2004 The Incredible Hulk Islands of Adventure
2021 Hagrid's Magical Creatures Motorbike Adventure Islands of Adventure
2022 Jurassic World VelociCoaster Islands of Adventure
Best Table Service Restaurant 2003 - 2008, 2019 - 2022 Mythos Restaurant Islands of Adventure
Best New Attraction 2004 Revenge of the Mummy Universal Studios Florida
2008 The Simpsons Ride Universal Studios Florida
2010 Harry Potter and the Forbidden Journey Islands of Adventure
2012 Transformers: The Ride Universal Studios Hollywood
Best New Family Attraction 2015 Hogwarts Express Universal Orlando Resort
Best Quick-Service Restaurant 2015, 2020 The Leaky Cauldron Universal Studios Florida
2016 - 2018 The Three Broomsticks Universal Studios Hollywood
Best New Theme Park 2017 Volcano Bay Volcano Bay
Best New Roller Coaster 2017 Krakatau Volcano Bay
2020 Hagrid's Magical Creatures Motorbike Adventure Islands of Adventure
2022 Jurassic World VelociCoaster Islands of Adventure
Best Show 2022 Untrainable Universal Studios Beijing

Brass Ring Awards[61][edit]

Award Year(s) Received Project Park/Resort
Most Creative Holiday Show 2021 Crystal Promise Universal Studios Japan

See also[edit]

References[edit]

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