Focus Services

Focus Services LLC
Company type	Private
Industry	Business process outsourcing (BPO); Offshore outsourcing; Call center consulting; Telemarketing; Back-office support;
Founded	1995
Founder	John Porter
Headquarters	4102 South 1900 West, Roy, Utah 84067, United States
Area served	International clients
Key people	Paul Liljenquist ; (President); Bill Wiser ; (Vice President – Information Technology); Bryan Tesh ; (Vice President – Accounting & Finance); Jan Santafede ; (Vice President – Marketing and Relationship Management); Benjamin Markland ; (Vice President – Operations);
Services	Call centers, BPO, customer support and back-office processing
Number of employees	over 3,000 worldwide
Subsidiaries	Focus Direct Inc. - Bacolod (Philippines); Focus El Salvador;
Website	www.focusservices.com

Focus Services LLC is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management founded in 1995. It has locations in the United States, El Salvador, Nicaragua, and the Philippines.^[1]^[2]

It offers product direct sales support services, including television ads, radio spots, Internet promotions, and direct mailers; customer service support; and technical support services. It also offers third party quality assurance/monitoring, sales order processing verification, and customer experience survey services to companies, including outsource vendors.^[3]

Focus has over 3,000 employees working in 12 Focus facilities, both domestically and internationally. It operates as Focus Direct Inc. (or Focus Direct Inc. - Bacolod) in the Philippines^[4] and as Focus El Salvador in El Salvador, both subsidiaries of Focus Services.