Liv Garfield

Liv Garfield
Olivia Garfield speaking at The London Conference on Cyberspace, 2011
Born	Olivia Ruth Burgess (1975-09-10) September 10, 1975 (age 49)
Nationality	British
Education	Bootham School, York
Alma mater	New Hall, Cambridge
Occupation	Chief executive
Title	Chief Executive of Severn Trent plc
Term	April 2014-
Predecessor	Tony Wray
Children	Two sons

Olivia Ruth Garfield CBE (born 10 September 1975) is a British businesswoman. She is served as chief executive of Severn Trent since April 2014. She was former chief executive of Openreach, part of BT Group, from 2011 to 2014.

Olivia was raised in Harrogate.^[1][2] Her parents, who were originally from Liverpool, run a project management and engineering business in Harrogate. Her grandfather was the groundsman at Goodison Park.^[1] She was educated at Birklands Belmont School (now Belmont Grosvenor) in Birstwith near Harrogate, followed by the co-educational Bootham School, an independent school in York.^[3][4] She had an ambition to be a presenter of Blue Peter. She read German and French (Modern and Medieval Languages) at the all-female New Hall, Cambridge, now Murray Edwards College.^[1]

After graduating, she spent a year working at the British Consulate in Brussels.^[5] She then worked at Accenture as a consultant in their communications and high-tech market division for six years.^[6]

In January 2003, she joined BT as general manager, running a desk-based sales team.^[6] She later became BT's director of strategy and regulatory affairs.^[6] On 1 April 2011 she was made chief executive of their Openreach division; Openreach had been formed in 2006.^[7][8] In that position, she spearheaded and oversaw the £2.5 billion rollout of fibre broadband (BT Infinity service) to two thirds of the UK.^[6] In March 2017, BT received the biggest Ofcom fine ever of £42 million due to inappropriate use of the Deemed Consent to delay Ethernet provision to other providers, which started and continued in January 2013 through to December 2014 while she was CEO.^[9] In 2013, Garfield was identified by Fortune Magazine as one of the world's fastest-rising corporate stars. In 2014, Fortune called her the 14th Most Powerful Woman in Europe, Middle East, and Africa.^[10]

In April 2014, Garfield became the chief executive of Severn Trent.^[11] In July 2015, while chief executive of Severn Trent, she oversaw the takeover of Severn Trent Water Purification, a subsidiary of Severn Trent Plc, by Italian company DeNora, which resulted in redundancies.^[12] In November 2017, the company announced plans to sell its surplus land.^[13]

As of May 2018, Garfield's role at Severn Trent made her the youngest female CEO of a FTSE 100 company.^[14][15]

She was appointed Commander of the Order of the British Empire (CBE) in the 2020 Birthday Honours for services to the water industry, while at the same time the aggregate annual spill durations to rivers and streams from Severn Trent's sewer overflows totalled 64 years.^[16][17]

In 2021, the parliamentary Environmental Audit Committee described some of the evidence Garfield gave before the committee as "disingenuous".^[18]

In May 2024, it was announced Garfield was received pay of £3.2 million in 2023-24, including a £584,000 bonus.^[19]

In February 2013, she became a non-executive director at Tesco. She stepped down in February 2015.^[20]

In May 2018, Garfield was announced as the 2018 winner of the prestigious Veuve Cliquot Business Woman Award.^[14]

Garfield is married with two sons.^[21] She is an Everton F.C. supporter.^[21]

• Andrew Duff (businessman), Chairman of Severn Trent since July 2010, and former Chairman of RWE npower from 2003 to 2009.
• Véronique Laury, French CEO of Kingfisher plc since February 2015
• Moya Greene, Canadian CEO of the Royal Mail from July 2010
• Dame Carolyn McCall, CEO of EasyJet since 2010

• Severn Trent