Providence Health & Services

Providence Health & Services
IndustryHealthcare
Founded1859
FounderSisters of Providence
Headquarters
Renton, Washington
,
United States
Area served
Western United States
Key people
Rod Hochman, M.D. (President and CEO)[1]
ServicesAcute care, surgical, medical clinics, hospice, home care, nursing homes, assisted living
Number of employees
120,000
Websiteprovidence.org

Providence Health & Services is a not-for-profit Catholic healthcare system headquartered in Renton, Washington.

The health system includes 51 hospitals, more than 800 non-acute facilities, and numerous assisted living facilities in the western half of the United States (Alaska, Washington, Oregon, California, Montana, New Mexico, and Texas). Providence Health & Services was founded by the Sisters of Providence in 1859 and merged with St. Joseph Health in 2016.

History

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Providence Health System was established by the Sisters of Providence, a community of Roman Catholic sisters founded in Montreal, Quebec in the 1850s, who established a mission at Fort Vancouver and a hospital in Portland, Oregon.[2][3] In 1859, the Sisters incorporated their work, creating the network of health care services known as Providence Health & Services. In 1891, they founded St. Elizabeth Hospital (now PeaceHealth Southwest Medical Center), the Pacific Northwest's first permanent hospital, which opened with 13 beds.[3][4] The Sisters later established several schools and hospitals in Washington, Montana, Oregon, Alaska, British Columbia, and California.[5]

Dominican Network, a network of hospitals in Washington State, joined Providence Services in 1993.[2] Six Providence Services hospitals incorporated within a single entity, Providence Health Care, in 1998.[2]

In 2003, Health Management Associates purchased Providence Health System's Central Washington properties. These purchases included Providence Yakima Medical Center (formerly St. Elizabeth) and Toppenish Hospital.[4]

Providence Health & Services formed in 2006 as a result of the merger of Providence Health System and Providence Services.[2] Management shifted from the Sisters of Providence to Providence Ministries, a council of sponsors, in 2009.[6]

In 2012, Providence acquired Swedish Health Services in Seattle, Washington,[7] promoting Rod Hochman from C.E.O. of Swedish to President and C.E.O. of Providence in 2013.[8] In 2014, Providence entered a similar partnership with Pacific Medical Centers, which joined Swedish as part of Providence's Western HealthConnect division.[9] In 2016, Providence merged with California-based St. Joseph Health create Providence St. Joseph Health. In 2019, plans were announced to rebrand assets under the Providence brand,[10] and in 2020, Health Management Resources was acquired from Merck & Co., Inc.[11][12]

In January 2020, COVID-19 emerged as a public health threat on the U.S. West Coast, comprising half of the nation's cases. Providence St. Joseph responded quickly by constructing temporary facilities, and became the first U.S. health system to treat a patient with COVID-19 in Washington state.[13]

Organization

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Providence Medical Group, the "physician division" of Providence Health & Services,[2] operates more than 250 clinics in neighborhoods throughout Alaska, California, Montana, Oregon and Washington, and employs over 1,600 physicians with expertise in family medicine, internal medicine, pediatrics, obstetrics/gynecology, dermatology and other specialties.[14]

Providence Health & Services, the parent organization, provides outpatient services, transitional care, home and hospice care, substance abuse programs, mental health treatment, prevention and wellness programs, long-term care, and assisted living and housing. Providence Health Plan provides or administers health coverage to more than 375,000 members nationwide.[15]

Providence has 51 hospitals and over 1,100 clinics in seven U.S. states—Alaska, Washington, Montana, Oregon, California, New Mexico, and Texas—as of 2022.[16] These facilities include the following:[17]

Alaska

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Washington

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Providence St. Peter Hospital in Olympia

The following were originally part of the Dominican Network and came into Providence Health & Services upon its formation in 2006[2]

Montana

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Oregon

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Providence Newberg Medical Center

California

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Providence Cedars-Sinai Tarzana Medical Center

New Mexico

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  • Hobbs Hospital

Texas

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  • Covenant Medical Center – Lubbock
  • Covenant Children's Hospital – Lubbock
  • Grace Medical Center – Lubbock
  • Covenant Health Plainview
  • Covenant Health Levelland

Controversies

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In 2020, a Portland, Oregon area physician assistant who had been barred from seeing female patients of child-bearing age because she refused to offer them contraceptive care went on to refuse to provide a "young" patient with emergency contraception. She was terminated after further refusing to agree to refer patients to other providers for those services which she did not wish to offer herself. Her refusals to provide contraceptive care were based on her interpretation of Catholicism. Providence Medical Group did not respond to request to the Catholic News Agency's request for comment.[19]

According to a New York Times investigation of multiple health systems published during May 2020, Providence obtained more than half of a billion in government funds which were intended to keep health care providers afloat during the coronavirus pandemic. At that time, Providence Health System had nearly $12 billion in cash reserves. By making investments with that fund, it generated approximately $1 billion in revenue per year.[20] The American Hospital Association responded to the article, citing pandemic-related losses as high as $350 million per health system per month.[21]

A second Times investigation found that Providence had instituted a program created by McKinsey & Company to request payments from patients to cover the cost of care left over following Medicare and Medicaid reimbursement. Hospital staff were reportedly instructed to negotiate payment plans, informing patients about financial assistance as a final option. Those who did not pay were sent to debt collection, a practice for which the Attorney General of Washington filed suit, alleging that they were in violation of state laws which entitled low-income patients to care with no copay.[22] Providence countered the lawsuit, but stated they would stop using debt collectors and that they would refund 760 patients and work with credit agencies to “reverse any negative impact on credit.”[23]

On February 1, 2024, Washington State Attorney General Bob Ferguson announced that Providence "must forgive more than $137 million in medical debt and refund more than $20 million to patients the company billed for services despite knowing they likely qualified for free or reduced-cost health care. The $157.8 million resolution will provide full refunds, plus interest, and debt forgiveness for 99,446 individuals. It is the largest resolution of its kind in the country."[24]

On April 18, 2024, a King County Superior Court Judge ruled that Providence willfully underpaid over 33,000 hourly employees between September 2018 and May 2023. Providence was ordered to pay a total of approximately $220 million to the impacted employees. In a statement concerning the lawsuit, Providence stated their intention to appeal the ruling.[25]

On September 30, 2024, the Attorney General of California Rob Bonta announced a lawsuit against Providence St. Joseph Hospital for Denying Patient Emergency Abortion Care. The lawsuit alleged that the hospital was in violation of multiple laws including California’s Emergency Services Law (the state level analogue to the federal EMTALA statute).[26] According to Bonta, Providence St. Joseph Hospital refused to provide an emergency abortion to a patient experiencing a miscarriage and diagnosed with preterm premature rupture of membranes (PPROM), which is a serious life-threatening condition. According to Bonta, the patient, Anna Nusslock, was told she should request a $40,000 medical-helicopter flight to University of California, San Francisco, a facility 271 miles away, to receive treatment because had she undertaken the five-hour drive, she would "hemorrhage and die before you get to a place that could help you." She says she was provided a bucket of towels by Providence St. Joseph's staff, and her husband drove to a local community hospital where she received the procedure.[27]

References

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  1. ^ "Providence – Leadership". Providence. Retrieved February 23, 2022.
  2. ^ a b c d e f Crompton, Kim (August 13, 2015). "Providence Health eyes large merger". Spokane Journal of Business. Retrieved August 23, 2022.
  3. ^ a b Meyers, Donald W. (January 20, 2020). "It Happened Here: Sisters of Providence establish St. Elizabeth Hospital". Yakima Herald-Republic. Archived from the original on January 20, 2020. Retrieved April 29, 2020.
  4. ^ a b Garagas, Jane (September 29, 2003). "Sisters of Providence health-care legacy ending". Kitsap Sun. Yakima Herald-Republic, Associated Press. Retrieved May 18, 2023.
  5. ^ The Bell and the River – Mary of the Blessed Sacrament McCrosson – Google Boeken. January 1957. Retrieved March 17, 2014.
  6. ^ Sisters of Providence, Mother Joseph Province (December 31, 2009). "Hopes and Aspirations for Providence Ministries" (PDF). Retrieved June 20, 2021.
  7. ^ "Swedish alliance with Providence is now complete". The Seattle Times. February 1, 2012. Retrieved October 26, 2018.
  8. ^ Bauman, Valerie. "Leadership change at Providence Health & Services comes earlier than planned". Puget Sound Business Journal. Retrieved August 24, 2019.
  9. ^ "PacMed agrees to 'secular affiliation' with Providence". The Seattle Times. February 3, 2014. Retrieved October 26, 2018.
  10. ^ Payne, Patti (September 11, 2019). "Providence St. Joseph Health rebrands to reduce confusion".
  11. ^ "Providence St. Joseph Health acquires Health Management Resource from Merck, CVS publishes 2020 health predictions and other digital health news briefs". MobiHealthNews. January 22, 2020. Retrieved March 10, 2020.
  12. ^ "Providence Announces Addition of HMR Weight Management Services Corp". finance.yahoo.com. Retrieved March 10, 2020.
  13. ^ "First US hospital chain to treat coronavirus considers treating patients in 'tents outside'". CNBC Health and Science. March 11, 2020. Retrieved April 13, 2020.
  14. ^ "Providence Health & Services: Continuum of Care: Find Clinics". .providence.org. Retrieved March 17, 2014.
  15. ^ "About Us". Healthplans.providence.org. Retrieved March 17, 2014.
  16. ^ "Continuing Disclosure Quarterly Report, Q3 2022" (PDF). Providence Health & Services. September 30, 2022. p. 1. Retrieved January 18, 2023.
  17. ^ "Hospitals".
  18. ^ "Providence St. Joseph's Hospital". Archived from the original on April 20, 2010. Retrieved October 15, 2009.
  19. ^ "A Catholic healthcare worker objected to contraception. Her Catholic clinic fired her". Catholic News Agency. Retrieved March 28, 2022.
  20. ^ Drucker, Jesse; Silver-Greenberg, Jessica; Kliff, Sarah (May 25, 2020). "Wealthiest Hospitals Got Billions in Bailout for Struggling Health Providers". The New York Times. ISSN 0362-4331. Retrieved May 25, 2020.
  21. ^ Pollack, Rick (June 1, 2020). "Letter to the editor in response to "Wealthiest Hospitals Got Billions in Bailout for Struggling Health Providers," May 26". www.aha.org. Retrieved August 28, 2023.
  22. ^ Silver-Greenberg, Jessica; Thomas, Katie (September 24, 2022). "They Were Entitled to Free Care. Hospitals Hounded Them to Pay". The New York Times. Retrieved September 24, 2022.
  23. ^ Silver-Greenberg, Jessica; Thomas, Katie (October 4, 2022). "Hospital System to Refund Poor Patients Who Were Entitled to Free Care". The New York Times. ISSN 0362-4331. Retrieved August 28, 2023.
  24. ^ Aho, Brionna (February 1, 2024). "AG Ferguson: Providence must provide $157.8 million in refunds and debt relief for unlawful medical charges to low-income Washingtonians". Retrieved February 1, 2024.
  25. ^ "Providence to pay $200M for illegal timekeeping and break practices". The Seattle Times. April 20, 2024. Retrieved April 22, 2024.
  26. ^ "Attorney General Bonta: Draconian Hospital Policies that Deny Emergency Abortion Care Have No Place in California". California Office of the Attorney General. September 30, 2024. Retrieved September 30, 2024.
  27. ^ "Calif. attorney general files suit against hospital that allegedly denied abortion". SFGate. September 30, 2024.
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